Terms of Service

TAL-ERP provides web-based SaaS services, including but not limited to: Takealot store product and order management, smart pricing, data analytics and reporting, category analysis, search ranking tracking, AI-powered product listing, shipping management, and barcode tools.

We continuously iterate and optimize our features. Certain features may be added, modified, or discontinued in future releases. We will make reasonable efforts to provide advance notice of significant changes.

Certain free tools (such as the Profit Calculator and Label Cropper) can be used without registration and run entirely in your browser — no files are uploaded to our servers.

You must register with a valid phone number. Each phone number may only be associated with one account.

You are responsible for safeguarding your account credentials. Losses resulting from unauthorized access to your account are your responsibility. If you notice suspicious activity, please contact us immediately.

You may not transfer, lend, or share your account with any third party in any form.

We reserve the right to suspend or terminate your account if we detect any violations of these terms.

TAL-ERP offers multiple subscription tiers (Standard, Advanced, Professional), each with different feature quotas including store limits, monitored product limits, and AI listing quotas.

Subscriptions are available in monthly, quarterly, and yearly billing cycles. Quarterly and yearly plans enjoy corresponding discounts.

When a paid subscription expires without renewal, the system will automatically suspend access to paid features, including background monitoring tasks. Your data will be retained for a limited period to allow recovery upon renewal.

All fees are settled in Chinese Yuan (CNY). Paid fees are non-refundable unless otherwise required by law.

We reserve the right to adjust pricing. Price changes will be communicated in advance and will only apply to new subscription cycles.

Using core ERP features requires you to provide your Takealot Seller API Key. You confirm that you legally possess the key and are authorized to use it with this platform.

All API Keys are encrypted using AES-256-GCM encryption. We do not store or transmit your keys in plaintext.

You may remove stores and their associated API Keys from the system at any time. Once removed, we will stop syncing that store's data and delete the encrypted key.

To maintain system security, store removal is rate-limited (maximum 2 removals per 30-day period).

You agree not to use this platform for any illegal purpose or any activity that violates Takealot's platform policies.

You must not attempt to reverse-engineer, attack, conduct penetration testing, or otherwise interfere with the normal operation of our services.

You must not use this platform for price manipulation, fraudulent transactions, or any other form of unfair business practices.

If your violations cause us losses, you will bear corresponding compensation liability.

All code, designs, trademarks, text, and icons on the TAL-ERP platform are the intellectual property of HG Mutong, protected under the laws of the People's Republic of China.

Business data generated during your use of the service (orders, products, etc.) belongs to you. We make no intellectual property claims on your business data.

Without our written permission, you may not copy, modify, distribute, or otherwise use any content from this platform.

We strictly adhere to multi-tenant data isolation principles, ensuring each user's data is completely independent and invisible to others.

We will never sell, share, or use your business data (including product information, sales figures, sourcing strategies, etc.) for any commercial analysis. This is our absolute, non-negotiable commitment.

For detailed information on data collection, usage, and protection, please refer to our Privacy Policy.

This platform provides data synchronization services via the Takealot Seller API. Due to API limitations, network latency, or platform changes, we cannot guarantee absolute real-time accuracy or completeness of data.

The smart pricing feature provides algorithmic recommendations; final pricing decisions remain the user's responsibility. We accept no liability for any business losses resulting from pricing strategies.

We shall not be liable for service interruptions caused by force majeure events, including but not limited to natural disasters, policy changes, cyber attacks, or Takealot API modifications.

To the maximum extent permitted by law, we shall not be liable for any indirect, special, incidental, or consequential damages arising from the use or inability to use this service.

These Terms of Service are governed by the laws of the People's Republic of China.

Any disputes arising from or related to these terms shall first be resolved through amicable negotiation. If negotiation fails, either party may file a lawsuit with a court of competent jurisdiction in the location of HG Mutong's registration.

We reserve the right to modify these Terms of Service at any time. Significant modifications will be communicated via in-app notifications, website announcements, or email.

Modified terms take effect immediately upon publication. Your continued use of the service after any modification constitutes acceptance of the updated terms.