# 辉光ERP (Huiguang ERP) > 辉光ERP 是专为南非 Takealot 平台跨境卖家打造的一站式 SaaS ERP 系统。 > All-in-one SaaS ERP built specifically for cross-border sellers on Takealot, > South Africa's largest online marketplace. - 官网 / Website: https://www.hg-erp.com - 应用 / App: https://app.hg-erp.com - 完整内容 / Full content (docs concatenated): https://www.hg-erp.com/llms-full.txt - 动态订阅 / Atom feed: https://www.hg-erp.com/feed.xml - 语言 / Languages: 简体中文 (zh-CN), English (en) - 服务地区 / Market: South Africa (Takealot platform) - 商业模式 / Model: 付费订阅 SaaS (paid subscription) ## What it is 辉光ERP 是目前市场上**唯一深度适配 Takealot 平台的中文 ERP 系统**。它不是通用电商 ERP 的改装版,而是针对 Takealot 卖家的真实运营场景(Buy Box 竞争、Leadtime Orders、 三合一面单、仓容上限等)从零打造。卖家通过绑定 Takealot Seller API Key,即可自动同步 店铺数据,集中完成调价、上架、采购、发货、报表等全链路运营。 辉光ERP is the only Chinese-language ERP deeply tailored to the Takealot platform — not a retrofitted generic e-commerce tool. Sellers connect their Takealot Seller API Key to auto-sync store data, then manage repricing, listing, procurement, shipping, and analytics from one dashboard. ## Who it is for - 在南非 Takealot 平台经营的中国跨境卖家(个人到规模化团队) - 需要管理多个 Takealot 店铺、上千 SKU 的运营者 - Chinese cross-border sellers operating on Takealot in South Africa, from solo sellers to multi-store operations. ## Core features (十大核心功能) 1. **动态竞价 / Dynamic Repricing** — 按保底利润自动调价:竞品降价时下调一分钱守住 Buy Box,竞品缺货或涨价时立即上调。竞价间隔按竞争强度在 30 分钟~6 分钟间动态调速, 最快约 6 分钟一轮,无需人工盯盘。 2. **AI 智能上架 / AI Smart Listing** — AI 辅助生成商品信息,批量快速上架。 3. **多店铺管理 / Multi-Store Management** — 一个后台管理多个 Takealot 店铺。 4. **极速发货中心 / Express Shipping Center** — 一键创建 PO、下载三合一面单与标签, 支持 JHB / CPT / DBN 三大仓库与中南时区切换。 5. **平台商品数据全览 / Platform Product Data** — 覆盖 500 万+ Takealot 商品的 平台级商品与价格数据总览 (5M+ product library)。 6. **类目分析 / Category Analysis** — 类目维度的市场与竞争分析。 7. **搜索排名追踪 / Search Ranking Tracking** — 输入关键词追踪商品真实排名,前 180 名展示。 8. **仓容上限总览 / Storage Limit Dashboard** — 各仓库库存与补货上限总览,智能调配。 9. **专业数据报表 / Analytics & Reports** — 7 种报表类型,7/30/90 天范围,异步生成 CSV。 10. **跟卖浏览器插件 / Follow-Sell Browser Extension** — 在 Takealot 与 Amazon ZA 商品页一键采集,配套主系统使用。 ## Free tools (免注册免费工具) - **条码裁切器 / Label Cropper** — https://www.hg-erp.com/tools/label-cropper 上传 Takealot 的 A4 Shipping Label PDF,自动检测网格并裁切为独立的 10cm×10cm 标签; 也支持 A4 商品标签 (Product Label) 的 3×4 自适应拆分。支持批量处理,下载即打印。 永久免费,无需注册。 ## Pricing (定价,人民币 CNY) 订阅按月 / 季 / 年灵活计费,价格在 https://www.hg-erp.com/pricing 查看。 - **标准版 Standard** — ¥129/月(季付低至 ¥99/月)。含 2 店铺、50 监控、20 次/月 AI 上架。 - **进阶版 Advanced**(最受欢迎)— ¥799/月(年付低至 ¥699/月)。含 4 店铺、2,000 监控、 100 次/月 AI 上架,含动态竞价与类目分析,支持购买补充额度。 - **专业版 Professional** — ¥1,399/月(年付低至 ¥1,199/月)。含 8 店铺、5,000 监控、 300 次/月 AI 上架,全功能,支持购买补充额度。 各版本均支持同时在线 2 台设备 / All tiers allow 2 concurrent devices. ## How to get started (如何开始) 1. 访问 https://app.hg-erp.com/register,用手机号 + 验证码注册。 2. 进入「店铺管理」,添加 Takealot Seller API Key。 3. 系统自动拉取店铺数据,订单默认每 5 分钟同步一次(支持手动即时同步)。 ## Key facts for citation - 唯一深度适配 Takealot 的中文 ERP / The only Chinese-language ERP deeply built for Takealot. - 动态竞价间隔按竞争强度在 30 分钟~6 分钟间动态调速,最快约 6 分钟一轮 / Dynamic repricing auto-adjusts its interval from 30 min down to 6 min based on competition intensity (fastest ≈ every 6 minutes). - 平台商品库覆盖 500 万+ Takealot 商品 / Product library covers 5M+ Takealot products. - 订单默认每 5 分钟自动同步 / Orders auto-sync every 5 minutes by default. - 店铺授权仅需官方 Takealot Seller API Key(官方授权渠道),无需提供店铺账号密码 / Store binding uses only the official Seller API Key — no store account login required. - 数据安全:HTTPS 传输、API Key 以 AES-256-GCM 加密存储、严格多租户隔离。 - 同时在线 2 台设备;进阶版及以上支持购买补充额度 / 2 concurrent devices per subscription; Advanced+ tiers can buy extra quota packs. - 条码裁切器永久免费、无需注册 / Label Cropper is permanently free, no signup. - 订阅以人民币(CNY / RMB)计费,面向中国跨境卖家 / Subscriptions are billed in CNY (RMB), aimed at Chinese cross-border sellers operating on Takealot. ## Documentation - 快速上手 / Getting Started: https://www.hg-erp.com/docs/getting-started - 功能详解 / Features Overview: https://www.hg-erp.com/docs/features/overview - 常见问题 / FAQ: https://www.hg-erp.com/docs/faq - 帮助文档首页 / Docs home: https://www.hg-erp.com/docs - English docs home: https://www.hg-erp.com/en/docs ## News & updates - 新闻动态 / News: https://www.hg-erp.com/news ## Contact - Website: https://www.hg-erp.com - 微信 / WeChat: KJozoncici # ===== /en/docs/faq ===== # Frequently Asked Questions (FAQ) ## Product & Positioning ### What is Huiguang ERP? Huiguang ERP is an all-in-one ERP platform built specifically for cross-border sellers on Takealot, South Africa. It covers the core workflows of e-commerce operations — automatic order syncing, dynamic repricing, AI-assisted listing, purchase-cost tracking and a full suite of business reports — all designed to help sellers work faster and sell more. ### How is Huiguang ERP different from other ERP systems? Huiguang ERP is built natively for the Takealot platform. We focus on the pain points sellers actually face in day-to-day operations — the Buy Box competition mechanics, Leadtime Orders, and managing storage limits across multiple warehouses — and have engineered deep platform-specific support from the ground up, rather than re-skinning a generic e-commerce ERP template. ### Does Huiguang ERP support platforms outside South Africa? Right now Huiguang ERP is focused squarely on Takealot. Based on user demand, we plan to expand to other South African marketplaces and additional regional platforms over time. --- ## Core Features ### How does dynamic repricing (auto repricing) work? Within the profit floor you define, the system periodically monitors competitor prices on the same product (same variant). If a competitor cuts their price, the system automatically undercuts by one cent to defend your Buy Box share; if the competitor goes out of stock or raises their price, the system moves your price back up accordingly — protecting a healthy margin on every SKU without you having to watch the market around the clock. ### What is AI-assisted listing? The AI listing assistant checks and fine-tunes the title and description of the product you are submitting against the platform's commonly known compliance standards, steering you away from restricted wording that typically triggers review rejections. That means fewer bounce-backs from moderation, and less time lost resubmitting. ### How does multi-store management work? Huiguang ERP lets you manage multiple Takealot stores from a single back office. You get a consolidated overview of every store's data, while the underlying sessions remain fully isolated. You no longer juggle logins across accounts — and you dramatically reduce the risk of the platform flagging your accounts as linked due to messy multi-profile browser setups. ### What exactly is one-click shipping? The smart Shipping Centre works like this: tick the orders awaiting shipment → confirm, and the system requests the platform to generate the purchase order (PO) → it then automatically produces a merged three-in-one label sheet already formatted for thermal-paper sizing. The whole flow standardises and shortens the time from order confirmation to packing. ### What is search rank tracking? Organic search traffic is critical to keeping products selling. Add the core keywords you care about, and the system automatically checks, on a regular schedule, where your specific products actually rank for those buyer search terms. If a ranking suddenly drops off a cliff, this feature gives you an early warning to act on. ### What is storage limit monitoring? By collecting the current storage limit and the stock already occupying it for every active warehouse, this module helps you — whenever your overall replenishment headroom gets tight — quickly filter and compare your slow-moving, low-velocity SKUs, so you can decide what to clear out or return, and free up valuable storage capacity for the products that earn it. ### What do the reports cover? The reports centre currently covers daily and monthly headline metrics: total sales, estimated gross margin, platform refund rate and stock sell-through rate. Each report is presented as a clear stand-alone chart, and every one of them can be generated automatically and exported as raw CSV for local backup or team reviews. --- ## Free Tools ### Which formats does the Label Cropper support? The Label Cropper accepts the A4 shipping label PDFs you download from Takealot. It automatically detects the grid layout on each page and crops every 10cm×10cm label into its own page, with batch processing supported. Download the result, print, and stick your labels. ### Do the free tools require an account? No. The Label Cropper is free to use without logging in. --- ## Sign-up & Account ### Which sign-up methods are supported? Currently: mobile number + SMS verification code. ### Is registration free? Yes, registration is completely free. After creating an account you can explore the product features, and subscribing to a paid plan unlocks everything. --- ## Takealot Integration ### How do I get a Takealot API Key? Log in to the Takealot Seller Portal → Settings → API Management → generate an API Key. Paste the generated key into the Store Management page in Huiguang ERP and the integration is done. ### How often does data sync? Order data auto-syncs every 5 minutes by default, and you can also trigger an instant sync manually. ### Which Takealot capabilities are supported? - Order management (including Leadtime Orders) - Product management and price changes (including dynamic repricing) - Inventory management - Shipping label printing and cropping - Automatic PO creation - Category analytics and business reports - Search rank tracking - Storage limit overview --- ## Plans & Pricing ### What does it cost? We offer three subscription tiers — Standard, Advanced and Professional — billed flexibly by month, quarter or year, and settled in Chinese Yuan (CNY): Standard from ¥129/month (as low as ¥99/month on quarterly billing), Advanced from ¥799/month (as low as ¥699/month on annual billing), and Professional from ¥1399/month (as low as ¥1199/month on annual billing). For each tier's store, monitoring and AI listing quotas, see the [pricing page](https://www.hg-erp.com/en/pricing). --- ## Security & Technology ### Is my data safe? Huiguang ERP applies multiple layers of protection: - All data in transit is encrypted over HTTPS - Takealot API Keys are stored encrypted with AES-256-GCM - Strict multi-tenant isolation keeps your data fully separated from other sellers' - The system runs on high-availability cloud infrastructure ### How do I contact support? You can reach us through: - WeChat support: KJozoncici - The in-app feedback feature # ===== /en/docs/features/data-and-strategy ===== # Data & Strategy The Data & Strategy modules in Huiguang ERP put objective market metrics and your own store performance data side by side, supporting smarter decisions on product selection, pricing and operations. --- ## Platform Products (Public Product Library) **Location:** Sidebar → Data & Strategy → Platform Products > 🔒 Requires the **Advanced** plan or higher Built on our consolidated public product library, this module lets you browse and search product data from across Takealot. Use it to read the market's overall supply and demand, the number of sellers competing on the same product, and the exact price bands — objective grounding for product research and competitor analysis. ### Core Features | Feature | Description | |------|------| | **Four-level cascading category filter** | L1 (top-level category) → L2 → L3 → L4 cascading dropdowns for step-by-step narrowing | | **Title search** | Search any product on the platform by keyword (with debounce) | | **Product table** | Shows image, title, TSIN, PLID, brand, price, rating, review count, stock status and seller count | | **Multi-column sorting** | Sort ascending or descending by title, price, rating, review count and more | | **Discount display** | Automatically calculates and displays each product's discount percentage | | **External links** | Click the link icon to jump straight to the product page on Takealot | | **Pagination** | Page-number buttons for fast navigation | ### How to Use - Start with the four-level category dropdowns to narrow the field - Combine with title search to pinpoint specific products - Click the "Price", "Rating" or "Reviews" column headers to switch the sort order - Click "Clear Filters" (清除筛选) to reset all conditions --- ## Reports **Location:** Sidebar → Data & Strategy → Reports To cut down the manual work of compiling finance and sales data, the system generates a full range of business analytics reports from your Takealot data. Whether you need daily sales, estimated gross margin, or finer-grained metrics like sell-through and refund rates, every report is one click away. ### Core Features | Feature | Description | |------|------| | **7 report types** | A set of standard report types, switchable in one click | | **Date range picker** | Custom report date ranges, with quick presets (7 / 30 / 90 days) | | **Async generation** | Reports build in the background after you submit — no waiting around | | **Auto polling** | The system checks report status automatically every 10 seconds | | **CSV download** | Once a report is ready, download the CSV in one click | | **Status tracking** | Live task status for every report (queued / generating / completed / failed) | | **Sidebar notification** | A blue badge appears in the sidebar when a new report is ready | ### How to Use 1. Choose a report type at the top (light up the pill button) 2. If the report needs a date range, pick start and end dates or use a quick preset 3. Click "Request Report" (请求报表) to submit 4. Wait for it to finish in the "Report Tasks" (报表任务) list below 5. When complete, click "Download CSV" (下载 CSV) to get the file --- ## Category Analytics **Location:** Sidebar → Data & Strategy → Category Analytics > 🔒 Requires the **Advanced** plan or higher Category Analytics draws on a vast pool of aggregated data and supports cascading drill-down through the category tree. Use it to quickly gauge the competitive heat and lifecycle stage of each sub-category — and surface potential high-return blue-ocean niches. ### Core Features | Feature | Description | |------|------| | **Platform-wide overview** | A KPI dashboard showing total products, level-4 category count, average FBT price, average Leadtime price, in-stock rate and more | | **Top-level category table** | Product count, average price, in-stock rate and health score for every top-level category | | **Level-4 category analysis** | Click a top-level category to drill into competitive data for all its level-4 categories | | **Category detail** | Click a level-4 category for deep multi-dimensional analysis: price band distribution, brand market share, HHI index, seller competition and more | | **Category leaderboard** | Rank categories by health score, product count, average price, in-stock rate or HHI index to surface the best opportunities fast | | **Data snapshot** | Shows the snapshot number and date of the source data | ### Key Metrics | Metric | Meaning | |------|------| | **FBT** | Fulfilment by Takealot — data for products stocked into the platform's warehouses | | **Leadtime** | Data for non-warehoused, lead-time products shipped by the seller directly | | **Health score** | A composite score of category opportunity (≥60 excellent / 40–59 average / <40 poor) | | **HHI index** | The Herfindahl–Hirschman Index, measuring market concentration (<1000 low / 1000–2500 moderate / >2500 highly monopolised) | | **Competition level** | Competition rating based on average offer count (exclusive / low / medium / high / fierce) | > 💡 **Sourcing tip**: pay special attention to sub-categories with a health score ≥ 60 and an HHI index < 1000 — that combination usually signals a market in healthy growth, before any winner-takes-all monopoly has set in. --- ## Finance Analytics **Location:** Sidebar → Data & Strategy → Finance Analytics Take full control of your store's daily cash flow and cost-of-sale structure. The system breaks every order down into its component charges — payouts, commission deductions, advertising fees and more — to give you the truest possible picture of your bottom-line profit. ### Transaction Statement | Feature | Description | |------|------| | **Balance overview** | Three cards showing current balance, available balance and funds on hold | | **Transaction table** | The complete transaction ledger, with date, description, type, reference, VAT, gross amount and running balance | | **37 transaction types** | Every type translated and displayed in plain language (receipts, commission, delivery fees, storage fees, payouts, ad top-ups and more) | | **Type filter** | A dropdown to filter quickly by transaction type | | **Time range** | Quick toggles for 30 / 60 / 90 days | | **Expense display mode** | Negative amounts can be shown as either "-R" or "(R)" | | **Pagination** | 50 records per page, with page navigation | ### Cost Structure | Feature | Description | |------|------| | **Fee breakdown chart** | A doughnut chart of each cost as a share of the total: commission, last-mile delivery fees, courier collection fees, stock transfer fees and net sales | | **Net sales** | Net sales and gross sales displayed live at the centre of the doughnut | | **Average commission rate** | Average commission percentage, calculated on finalised orders | | **Average last-mile delivery fee** | Average delivery cost per item | | **Average order value** | Average amount per order | ### How to Use - The system pulls fresh data automatically the first time you open the page each day - Click "Refresh" (刷新) at any time to fetch the latest transactions - Use the transaction-type dropdown to isolate specific charges (for example, commission only) - Switch to the "Cost Structure" (成本结构) tab for an at-a-glance view of where your money goes # ===== /en/docs/features/overview ===== # Huiguang ERP: A Professional Seller Toolkit Focused on Operational Efficiency Huiguang ERP is a professional ERP system designed specifically for Takealot sellers. Built around how sellers actually operate, it delivers an end-to-end automation suite: securely isolated multi-store management, offer monitoring with automatic repricing, rapid bulk shipping, and more. Automating these workflows saves you hours of manual work every day — so you can spend your time growing sales instead. --- ## The Core Features in Detail ### 1. Auto Repricing: Maximum Protection for Your Margin Winning and holding the Buy Box is the key to sales growth. Huiguang ERP's automatic repricing works inside the profit floor you define: when a competitor cuts their price, the system follows automatically (undercutting by one cent) to help you capture the Buy Box; when the competitor runs out of stock or raises their price, the system immediately moves your price back up to protect your margin. It runs fully unattended — no need to watch the market 24/7. ### 2. AI-Assisted Listing: Get Approved First Time To reduce the chance of Takealot rejecting a new listing for compliance reasons, Huiguang ERP ships with a built-in AI assistant. Working from the platform's compliance standards, it automatically fine-tunes your product title, bullet points and description while steering clear of restricted terms. That saves you copywriting time and meaningfully lifts your first-pass approval rate, getting new products live sooner. ### 3. Unified Multi-Store Management: Simple, Safe Cross-Store Operations If you run more than one Takealot store, Huiguang ERP brings them all into a single back office. Orders, stock and transaction statements for every store are visible at a glance — no more hopping between logins. Underneath, store data is strictly isolated, which also sharply reduces the account-linking and suspension risk that comes with running multiple browser profiles locally. ### 4. Rapid Shipping Centre: POs and Thermal Labels in One Click A fast, reliable process is what determines how much your warehouse can ship each day. With the Shipping Centre, simply tick the orders awaiting shipment and, in one click, the shipping request is pushed to Takealot with the corresponding PO (purchase order) created — while the system generates thermal shipping labels that already meet the official spec. Print, stick, ship. Manual document errors and prep time drop dramatically. ### 5. Public Product Library: The Market at a Glance To support your product research, the system provides a public library built on a large volume of Takealot product data. Use it to survey overall supply and demand, see how many sellers are competing on a given product, and read the price laddering across the market. With objective data behind you, your sourcing and stocking decisions become far more precise. ### 6. Deep Category Analytics: Find Your Next Growth Pocket with Data Drawing on our accumulated platform product data, Huiguang ERP offers in-depth category trend analysis. Intuitive dashboards show you the competitive intensity and market potential of each category (health score, HHI index and more). The goal: help you spot low-competition, higher-margin blue-ocean categories early, and keep sharpening your store's product mix. ### 7. Keyword Rank Tracking: Know Your Real Visibility Search ranking directly drives whether shoppers buy. Add the core keywords you want to monitor, and the system automatically tracks your products' actual positions in on-site buyer search at regular intervals. The moment a key product's ranking slips, you get an early warning — and can respond with a promotion, a price move or more advertising to win the traffic back. ### 8. Official Storage Limit Monitoring: Plan Your Warehouse Quota Wisely Making full, sensible use of the per-warehouse storage limits the platform allocates is essential. The dashboard shows, for JHB, CPT and DBN, each warehouse's current available storage cap and the percentage already used. When tight capacity is blocking replenishment for your best sellers, this module helps you promptly identify and clear low-return, slow-moving stock — unlocking your overall storage utilisation. ### 9. Business Reports: Sales and Profit, Visualised To spare you the chore of downloading and reconciling financial data by hand, the system includes professional finance and business reporting. From headline daily/monthly sales and gross margin down to fine-grained metrics like sell-through and return rates, everything is presented in interactive charts you can track over time. Every report supports one-click generation and CSV export — handy for your accountant and for team retrospectives. ### 10. Dedicated Browser Extension: Product Capture, Radically Simplified To make live piggyback listing and competitor monitoring effortless, we built a companion browser extension. While browsing a target product page on the Takealot storefront, one click extracts the product's core fields and images and syncs them securely into your ERP product library. It slashes the time spent copying data by hand — so you get listed ahead of the pack. # ===== /en/docs/features/store-and-products ===== # Store & Products Huiguang ERP gives you the full toolchain for running your listings on Takealot — product information management, rapid listing, search rank tracking and automatic repricing. --- ## Product Management **Location:** Sidebar → Store & Products → Product Management Manage the details of every product you have listed on Takealot. ### Core Features | Feature | Description | |------|------| | **Product list** | Shows every live listing in the current store, with image, title, SKU, price, status and more | | **Product search** | Find a specific product quickly by keyword | | **Status filter** | Filter products by sales status (live, delisted, disabled, etc.) | | **Pagination** | Browse large catalogues page by page | | **Product details** | Click a product to view full details, including warehouse storage capacity and price settings | | **Data sync** | One click pulls the latest product data from Takealot | ### How to Use - **Sync products**: click "Sync Products" (同步商品) and the system pulls the latest data from Takealot. A progress bar shows during the sync, and the list refreshes automatically when it completes. - **View details**: click any product row to open the side panel with full details and warehouse capacity. - **Change prices**: adjust the selling price and base price from the product detail panel. > ⚠️ **Important**: for products enrolled in auto repricing, always change prices through Product Management in this system — never directly in the Takealot seller portal, or pricing may behave unexpectedly. --- ## Piggyback Listing **Location:** Sidebar → Store & Products → Piggyback Listing Using the browser extension to capture core product information, you can list against existing products quickly from inside the system. Compared with the traditional workflow, this is an effective way to bulk-list test products and keep tabs on hot competing items in your niche. ### Core Features | Feature | Description | |------|------| | **Pre-processing** | Review the products captured by the browser extension, then sync and list them | | **Listing history** | Review past listing batches in detail and track the outcome of each run | ### Workflow 1. On the Takealot storefront, use the browser extension to **capture** the target product in one click 2. Back in the system, review the captured products under the "Pre-processing" (预处理) tab 3. Once the details check out, list at the lowest price in one click 4. After listing, check the results under "Listing History" (上架记录) --- ## New Product Listing (AI-Assisted) **Location:** Sidebar → Store & Products → New Product Listing When you draft a new listing, our built-in AI module automatically adapts your submission to Takealot's intricate review rules. Working from the common reasons listings get rejected, the AI pre-screens and optimises your product title and main description — **materially improving your first-pass approval rate**. ### Core Features | Feature | Description | |------|------| | **Product form** | Left-hand panel: fill in the product's title, description, price, brand and other details | | **AI optimisation** | The system automatically avoids restricted wording and polishes your listing copy | | **Submit for review** | The system matches the appropriate listing template and submits to Takealot for review | | **Submission history** | Right-hand panel: live status of submitted products (queued / in review / approved / rejected) | ### How to Use 1. Complete the product details in the left-hand form 2. On submission, the system matches a template and uploads automatically 3. Track review progress under "Submission History" (提交记录) on the right 4. Once submitted successfully, the record card on the right refreshes automatically --- ## Search Rank Lookup **Location:** Sidebar → Store & Products → Search Rank The vast majority of shopper orders come from the first page of search results, so where your listing appears has a decisive effect on organic sell-through. Search Rank Lookup helps you track exactly where your hero products appear for your chosen search terms, so you can make targeted adjustments. ### Core Features | Feature | Description | |------|------| | **Keyword search** | A Google-like search experience — type a keyword and see the ranked results | | **My product's rank** | A 📌 pin highlights where your product sits in the results | | **Full result set** | Shows the top 180 results in full, with image, title, rating, brand, price and stock status | | **Rating breakdown** | Hover over a rating to see the 1–5 star distribution | ### How to Use - Type your target keyword into the search box and press Enter or click "Search" (查询) - The system automatically scans the top **180** search results - Your products are pinned with 📌 at the top of the overview area and highlighted in the table - Products outside the top 180 are shown as "beyond 180" (180 名外) --- ## Auto Repricing (Smart Repricing) **Location:** Sidebar → Store & Products → Auto Repricing Winning the Buy Box is the make-or-break step for order conversion. Based on the rules you configure, the repricing engine regularly monitors competitors' price moves and adjusts your own price automatically — always within your profit-floor safety limits — proactively fighting for a stronger share of traffic. ### Core Features | Feature | Description | |------|------| | **Repricing rules** | Create, edit and manage automatic repricing rules | | **Price history** | Review every automatic price change the system has made, with full details | | **Profit floor** | Set a base price, ceiling price and floor price to guarantee your margin never breaks | | **Smart strategy** | Follows competitor price cuts down, moves prices back up when competitors go out of stock — never gives away margin for nothing | ### How to Use - A risk notice appears the first time you open this page — please read it carefully - To enrol a product, set at least a **base price, ceiling price and floor price** - The system compares competitor prices in the background and adjusts yours within the range you set - Fully automated — no screen-watching required > ⚠️ **Important**: for products enrolled in repricing, make price changes through Product Management in this system — never directly in the Takealot seller portal, or pricing may behave unexpectedly. # ===== /en/docs/features/tools-and-settings ===== # Tools & Settings Huiguang ERP provides comprehensive user, store and subscription management, keeping your experience secure and fully under your control. --- ## User Settings **Location:** Sidebar → Tools & Settings → User Settings Manage your personal details, security settings and subscription status. ### Personal Settings | Feature | Description | |------|------| | **Account details** | View your linked mobile number, email address and registration date | | **Change password** | Enter your current password, a new password and its confirmation; passwords can be toggled visible/hidden | | **Subscription status** | See your expiry date and days remaining (colour-coded: 🟢 green plenty left / 🟡 yellow expiring soon / 🔴 red urgent) | | **Redemption codes** | Enter a redemption code to top up your subscription time | | **Monitored product quota** | See used vs total quota, visualised with a progress bar | | **AI listing quota** | Track how much of your AI listing allowance you have used | ### Device Management Huiguang ERP gives you full multi-device session control to keep your account safe. | Feature | Description | |------|------| | **Signed-in devices** | See every signed-in device, with device type (computer/phone), IP address (masked), sign-in location and last active time | | **Current device marker** | The device you are using now is marked with ✅ | | **Sign out other devices** | Sign out all other devices in one click (requires confirmation) | > 💡 If you spot a sign-in you don't recognise, use "Sign Out Other Devices" (清除其他设备) immediately and change your password. --- ## Store Management **Location:** Sidebar → Tools & Settings → Store Management Manage the Takealot seller stores connected to your account. Huiguang ERP is multi-store by design, so all store configuration happens in one back office. ### Core Features | Feature | Description | |------|------| | **Add store** | Connect a new store with its Seller ID, store name and API Key | | **Verify store** | Click verify to open the Takealot seller page and confirm the store details | | **Webhook URL** | A unique webhook receiving address is generated per store, with one-click copy | | **Store switching** | Jump between stores with a single click | | **Store personalisation** | Give each store an alias and an emoji icon so they are easy to tell apart | | **API Key rotation** | Update a store's API Key without affecting any other data | | **Remove store** | Removal requires a confirmation dialog (with rate-limit protection) | ### Adding a Store 1. Click "Add Store" (添加店铺) to expand the form 2. Fill in the **Seller ID** (numeric), **Store Name** (URL identifier) and **API Key** 3. Use the "Verify Store" (验证店铺) button to double-check the details 4. On submission, the system validates the API Key automatically and stores it **encrypted** (AES-256-GCM) 5. Once added, configure the Webhook URL in your Takealot seller settings (the page displays it with one-click copy) > 🔐 **Security commitment**: every API Key is encrypted at rest with AES-256-GCM. Even in the event of a database breach, the plaintext cannot be read directly. --- ## Subscription Management **Location:** Sidebar → Tools & Settings → Subscription Management Manage your Huiguang ERP plan and billing cycle. ### Plans | Plan | Best for | Stores | Monitored products | AI listings | |------|----------|----------|----------|---------|| | **Standard** | Solo sellers | 1 | 50 | 20 | | **Advanced** | Growing sellers | 3 | 200 | 100 | | **Professional** | Professional teams | 10 | Unlimited | 500 | ### Billing Cycles Every plan supports three billing cycles (priced in Chinese Yuan, CNY): - **Monthly**: flexible month-by-month billing - **Quarterly**: pay every 3 months and save around 7% - **Annual**: pay for 12 months and get the biggest discount (up to 14% off) ### More | Feature | Description | |------|------| | **Plan comparison** | A clear side-by-side of each plan's features and quotas | | **Redemption codes** | Activate or extend a subscription directly with a code | | **Redemption history** | See every redemption code you have used | | **Online payment** | Complete your subscription purchase by scanning a QR code | # ===== /en/docs/features/trade-and-logistics ===== # Trade & Logistics Huiguang ERP covers the entire trade and logistics chain — receiving orders, shipping, stock monitoring and purchase-cost accounting — so every order gets handled efficiently. --- ## Order Management **Location:** Sidebar → Trade & Logistics → Order Management See and manage all of your Takealot orders in one place, with real-time syncing and multi-dimensional filtering. ### Core Features | Feature | Description | |------|------| | **Order list** | All orders on a clean, intuitive timeline | | **Status filter** | Filter quickly by order status (pending, shipped, completed, returned, cancelled, etc.) | | **Date range** | Set a custom date range to view orders from a specific period | | **Infinite scroll** | Scroll down to load more orders automatically — no pagination clicks | | **Order details** | Expand any order to see line items, delivery information and more | | **Order statistics** | A stats bar at the top shows total orders, total sales, return rate and cancellations | | **Order sync** | One click pulls the latest order data from Takealot | ### How to Use - Use the status tabs at the top to switch between order states - Use the date picker to narrow the window you are viewing - Click an order row to expand its full details - Click "Sync Orders" (同步订单) to pull the latest data — sync progress is shown live --- ## Shipping Centre **Location:** Sidebar → Trade & Logistics → Shipping Centre The Shipping Centre walks you through the whole journey from order to dispatch with an intuitive flow: create POs and generate spec-compliant shipping labels in one click, cutting out manual paperwork errors and speeding up outbound processing. ### Core Features | Feature | Description | |------|------| | **To Ship** | All shipping orders awaiting processing | | **Draft POs** | Purchase order (PO) drafts created from orders awaiting shipment | | **Confirmed POs** | Formal purchase orders that have been confirmed and submitted | | **Shipped** | Orders already marked as shipped | ### The Shipping Flow (Four Steps) 1. **Review To Ship**: on the "To Ship" (待发货) tab, tick the orders you want to ship 2. **Create a draft PO**: choose a warehouse, then convert the selected orders into a PO draft in one click 3. **Confirm the PO**: once reviewed, promote the draft to a formal purchase order 4. **Mark as shipped**: after the goods go out, mark them "Shipped" (已发货) in the system ### Extras - 📋 **Download the shipping note** - 🏷️ **Download the shipping labels** - 🏠 **Choose the destination warehouse** (JHB Johannesburg / CPT Cape Town / DBN Durban) - 🕐 **Time zone toggle**: switch the display between South African Standard Time (SAST) and China Standard Time (CST) --- ## Inventory Management **Location:** Sidebar → Trade & Logistics → Inventory Management Managing your official storage limits well is critical for any seller. Inventory Management gives you a clear view of each product's stock distribution across warehouses and the replenishment headroom remaining, helping you plan your stock strategy sensibly. ### Core Features | Feature | Description | |------|------| | **Stock list** | Current stock level and replenishment cap for every product in every warehouse | | **Warehouse coverage** | Data for all three warehouses: JHB (Johannesburg), CPT (Cape Town) and DBN (Durban) | | **Filter & paginate** | Filter and page through your stock data | | **Stock sync** | One click pulls the latest storage capacity data from the platform | ### How to Use - The stock figures shown are the data already synced into the system - Click "Sync Stock" (同步库存) to pull the latest storage limit data from each Takealot warehouse, batch by batch - Batch progress is shown during the sync (e.g. batch 3/10 · 60 products updated) - The list refreshes automatically when the sync completes > 💡 **Stock strategy**: when your overall storage capacity is tight, use the Inventory Management panel to quickly single out slow-turning, low-margin dead stock and clear it — freeing up storage quota and replenishment headroom for your best sellers. --- ## Purchasing Centre **Location:** Sidebar → Trade & Logistics → Purchasing Centre Track products that have sold but do not yet have purchase costs recorded, so your cost accounting stays complete and your profit numbers stay honest. ### Core Features | Feature | Description | |------|------| | **Pending list** | All products that have sold but have no purchase cost recorded yet | | **Summary stats** | Number of products pending entry, cumulative order volume, and products already recorded | | **Cost entry** | Record each product's purchase cost through a floating card interface | | **Freight calculation** | Built-in freight rates calculate shipping costs automatically | ### How to Use 1. Open the page to see the list of products awaiting cost entry 2. Click the "📋 Enter Purchase Info" (录入采购信息) button to open the entry overlay 3. The overlay shows a three-column layout: recorded products on the left, the current entry form in the middle, and unrecorded products on the right 4. Fill in the purchase cost for each product and save 5. Once everything is recorded, the page shows "🎉 All products now have purchase info recorded" # ===== /en/docs/getting-started ===== # Getting Started Welcome to **Huiguang ERP** — the all-in-one ERP system for cross-border sellers on Takealot, South Africa. Huiguang ERP lets you run multiple stores side by side, with product listing, order processing, smart shipping, stock monitoring and business analytics all in one place. This guide walks you through the initial setup. --- ## Step 1: Create an Account 1. Go to the [Huiguang ERP sign-up page](https://app.hg-erp.com/register) 2. Enter your mobile number and request an SMS verification code 3. Set a password to complete registration > 💡 Creating an account is completely free. Once registered, subscribe to a paid plan to unlock the full feature set. --- ## Step 2: Connect Your Takealot Store After registering, go to **Tools & Settings → Store Management**: 1. Click **"Add Store" (添加店铺)** to expand the form 2. Fill in, in order: - **Seller ID** (numeric — found on the Settings page of the Takealot Seller Portal) - **Store Name** (your Takealot seller URL identifier) - **API Key** (generated in Takealot Seller Portal → Settings → API Management) 3. Submit — the system automatically validates the API Key and stores it encrypted 4. Once connected, the system generates a unique **Webhook URL** for the store; copy it into your Takealot seller settings > 🔐 **Security**: every API Key is encrypted at rest with AES-256-GCM. Even in the event of a database breach, the plaintext cannot be read directly. --- ## Step 3: Sync Your Data As soon as your store is connected, the system starts syncing your core data: | Data type | Sync method | Notes | |----------|----------|------| | **Products** | Manual trigger | Open Product Management and click "Sync Products"; after the first sync, updates run automatically | | **Orders** | Automatic / manual | Auto-syncs every 5 minutes by default; you can also trigger an instant sync manually | | **Stock** | Manual trigger | Open Inventory Management and click "Sync Stock"; data is pulled warehouse by warehouse, in batches | --- ## Step 4: Explore the Core Features With your data synced, you can start using the core modules: ### 🏪 Store & Products | Feature | Description | |------|------| | Product Management | Browse, search and filter all your live listings, view details and update selling prices | | Piggyback Listing | Capture product details with the browser extension and complete syncing and listing inside the ERP in just a few clicks | | New Product Listing | AI-assisted copy checks and optimisation that lower the risk of triggering compliance rejections | | Search Rank Tracking | Add your core keywords and monitor your products' actual organic positions in on-site search | | Auto Repricing | Set a profit floor and a price range — the system monitors competitors automatically and helps you win the Buy Box at a sensible price | ### 📦 Trade & Logistics | Feature | Description | |------|------| | Order Management | Timeline view of every order, with status filters and date ranges | | Shipping Centre | Ship in four steps: To Ship → Draft PO → Confirmed PO → Shipped | | Inventory Management | View stock levels and replenishment caps across the JHB, CPT and DBN warehouses | | Purchasing Centre | Record purchase costs with built-in freight calculation for accurate profit accounting | ### 📈 Data & Strategy | Feature | Description | |------|------| | Platform Products | A structured reference library of platform product data, with four-level cascading filters 🔒 | | Reports | Server-side generation of key business analytics, with direct CSV download | | Category Analytics | Three-level drill-down built on a vast underlying dataset, helping you gauge category demand 🔒 | | Finance Analytics | Automatically organises and translates your itemised transaction statements, with visual profit and cost breakdowns | > 🔒 marks features that require the Advanced plan or higher --- ## Dashboard (Home Console) After logging in you land on the dashboard, giving you a bird's-eye view of your business: - **KPI overview**: cards for store balance, performance and other headline metrics - **Order trend chart**: visualises recent order volume - **Sales heatmap**: shows at a glance which times of day sell best - **Product treemap**: a treemap of sales distribution across your catalogue - **Latest notifications**: system notices and important alerts Supports **Overview mode** (aggregates data across all stores), **Full-screen mode** (for wall monitors) and **Auto refresh** (every 30 seconds). --- ## Next Steps - 📖 Read the [Feature Overview](/en/docs/features/overview) — the 10 core features in detail - 🏪 See [Store & Product Management](/en/docs/features/store-and-products) — from listing to repricing - 📦 See [Trade & Logistics](/en/docs/features/trade-and-logistics) — from orders to shipping - 📈 See [Data & Strategy](/en/docs/features/data-and-strategy) — product research and analytics - ⚙️ See [Tools & Settings](/en/docs/features/tools-and-settings) — account and store management - ❓ See the [FAQ](/en/docs/faq) — answers to the questions sellers ask most # ===== /docs/faq ===== # 常见问题 (FAQ) ## 产品与定位 ### 辉光ERP 是什么? 辉光ERP 是专为南非 Takealot 跨境卖家打造的一站式 ERP 管理系统。它覆盖了电商运营的核心环节,提供订单自动同步、动态竞价、AI 智能辅助上架、采购关联、各项经营数据报表等功能,旨在帮助卖家提升效率与销量。 ### 辉光ERP 和其他 ERP 系统有什么区别? 辉光ERP 是一款原生服务于 Takealot 平台的跨境 ERP 系统。我们聚焦卖家实际运营中的难点(如 Buy Box 竞争机制、Leadtime Orders 以及多库容额度管理),从底层进行了深度适配开发,而非传统通用电商 ERP 的标准模板改装。 ### 辉光ERP 支持南非以外的平台吗? 目前辉光ERP 专注于深耕 Takealot 平台。未来将根据用户需求状况,适时扩展更多南非本地电商系统以及其他区域平台。 --- ## 核心功能 ### 动态竞价(自动调价)是怎么运作的? 在确保用户自定义保底利润空间的前提下,系统会定期监控同款商品(同类变体)的竞争对手价格。若对手发起了降价,系统会自动下调一分钱跟进以维持 Buy Box 占比;如果对手直接断货或涨价,系统同样会向回调价跟进,帮助您的单品保障合理的利润空间,无需人工 24 小时监控。 ### AI 智能辅助上架是什么? AI 上架辅助功能旨在基于平台普遍已知的合规判断标准,提前帮您检查和调优所提报产品的标题、描述文案,规避常见的审核限制词汇,从源头上减少因不合规被审查退回的概率和时间成本。 ### 多店铺管理是怎么实现的? 辉光ERP 支持在单一界面后台中同时管理多个 Takealot 店铺。各店铺数据可集中概览,但底层会话完全隔离,在免去了多平台账号来回登录切换的繁琐程度的同时,极大地降低了因本地浏览器异常多开造成官方系统判定账号关联的风险。 ### 一键发货功能具体是什么? 系统的智能发货中心支持:勾选对应待发货订单 → 确认后直接向平台下发请求生成采购单(PO) → 自动创建已适配热敏纸张尺寸要求的三标合并面单格式。整体标准化并简化了订单确认、打包的流转用时。 ### 搜索排名追踪是什么? 自然搜索流量对商品动销至关重要。您可以自由添加需要关注的核心关键词,随后系统将自动按照一定频率排查您的特定商品在对应买家搜索关键词下的真实名次走势。排名如果出现异常大幅衰退,此功能可及时进行预警参考。 ### 什么是仓容上限监控? 通过整理获取的当前所有活跃仓库的库容上限量(Storage Limit)与已占用的备货进度,该功能模块能在总体备货额度紧张时,主动帮您快速筛选或比对出整体处于低动销的不活跃滞销单品,便于下定清仓或退件决策,盘活有价值的存储资源。 ### 数据报表包含哪些内容? 目前的报表中心覆盖了单日、月度的汇总销售额、预估毛利率、平台退款率以及库存动销率等宏观指标维度。相关报表的数据通过清晰的独立图表来呈现,所有报表均支持自动生成并导出原始 CSV 进行本地备份或团队复盘操作。 --- ## 免费工具 ### 条码裁切器支持什么格式? 条码裁切器支持上传 Takealot 平台下载的 A4 Shipping Label PDF 文件。系统自动检测页面上的网格布局,将每个 10cm×10cm 的标签裁切为独立页面,支持批量处理。下载裁切结果后直接打印贴标即可。 ### 免费工具需要注册吗? 不需要。条码裁切器可在未登录状态下免费使用。 --- ## 注册与账号 ### 支持哪些注册方式? 目前支持手机号 + 短信验证码注册。 ### 注册免费吗? 是的,注册完全免费。账号注册后您可以查看产品功能介绍,订阅相应的付费方案后即可使用全部功能。 --- ## Takealot 对接 ### 如何获取 Takealot API Key? 登录 Takealot Seller Portal → Settings → API Management → 生成 API Key。将生成的 Key 填入辉光ERP 的店铺管理页面即可完成对接。 ### 数据同步的频率是多少? 订单数据默认每 5 分钟自动同步一次,也支持手动触发即时同步。 ### 支持 Takealot 的哪些功能? - 订单管理(包括 Leadtime Orders) - 商品管理和价格调整(含动态竞价) - 库存管理 - Shipping Label 打印与裁切 - PO 自动创建 - 类目分析与数据报表 - 搜索排名追踪 - 仓容上限总览 --- ## 费用与定价 ### 目前的收费标准是什么? 我们提供标准版、进阶版、专业版三档订阅方案,按月 / 季 / 年灵活计费,以人民币(CNY)结算:标准版 ¥129/月起(季付低至 ¥99/月)、进阶版 ¥799/月起(年付低至 ¥699/月)、专业版 ¥1399/月起(年付低至 ¥1199/月)。各档的店铺数、监控数与 AI 上架额度详见 [定价页](https://www.hg-erp.com/pricing)。 --- ## 安全与技术 ### 我的数据安全吗? 辉光ERP 采用多层安全防护: - 所有数据传输使用 HTTPS 加密 - Takealot API Key 使用 AES-256-GCM 加密存储 - 严格的多租户数据隔离,您的数据与其他卖家完全隔离 - 系统部署在高可用云服务上 ### 遇到问题如何联系支持? 您可以通过以下方式联系我们: - 微信客服:KJozoncici - 系统内反馈功能 # ===== /docs/features/data-and-strategy ===== # 数据与策略 辉光ERP 的数据与策略模块通过为您提供客观的市场数据指标与店铺经营数据,辅助您进行更合理的选品、定价及运营决策。 --- ## 平台商品(公共商品库) **位置:** 侧边栏 → 数据与策略 → 平台商品 > 🔒 此功能需要**进阶版**订阅或更高档位 基于我们整合的公共商品库,您可以直接浏览和检索 Takealot 平台上的商品数据。该功能旨在帮您查阅当前市场的总体供求情况、同款竞价产品的卖家数量分布以及具体的价格带,从而为选品与竞品分析提供直观的数据支撑。 ### 核心功能 | 功能 | 说明 | |------|------| | **四级类目联动筛选** | L1(一级类目)→ L2 → L3 → L4 级联下拉框逐级筛选 | | **标题搜索** | 通过关键词搜索平台上的任意商品(支持防抖) | | **商品表格** | 展示商品图片、标题、TSIN、PLID、品牌、售价、评分、评论数、库存状态、卖家数 | | **多维排序** | 可按标题、售价、评分、评论数等维度升降序排列 | | **折扣显示** | 自动计算并显示商品折扣百分比 | | **外链跳转** | 点击链接图标可直接跳转到 Takealot 商品详情页 | | **分页导航** | 页码按钮快速翻页 | ### 使用说明 - 先通过四级类目下拉框缩小浏览范围 - 可配合标题搜索精确定位商品 - 点击表头的「售价」「评分」「评论」可切换排序方式 - 点击「清除筛选」可重置所有条件 --- ## 数据报表 **位置:** 侧边栏 → 数据与策略 → 数据报表 为降低您人工整理及统筹财务、销售数据的工作量,系统内置了从 Takealot 平台提取并生成各类经营分析报表的功能。无论您需要关注的是每日的销售额度、预估毛利率,还是更细节的商品动销率和退款率,系统均可一键生成。 ### 核心功能 | 功能 | 说明 | |------|------| | **7 种报表类型** | 支持多种标准报表类型,一键切换 | | **日期范围选择** | 自定义报表日期范围,支持快捷选项(7 天 / 30 天 / 90 天) | | **异步生成** | 提交请求后后台生成,无需等待 | | **自动轮询** | 系统每 10 秒自动检查报表生成状态 | | **CSV 下载** | 报表生成完成后,一键下载 CSV 文件 | | **状态追踪** | 实时显示报表任务状态(排队中 / 生成中 / 已完成 / 失败) | | **侧边栏通知** | 新报表完成时侧边栏会显示蓝色气泡提醒 | ### 使用说明 1. 在顶部选择需要的报表类型(点亮 pill 按钮) 2. 如果报表需要日期范围,选择起止日期或使用快捷按钮 3. 点击「请求报表」提交请求 4. 在下方「报表任务」列表中等待生成完成 5. 完成后点击「下载 CSV」获取报表文件 --- ## 类目分析 **位置:** 侧边栏 → 数据与策略 → 类目分析 > 🔒 此功能需要**进阶版**订阅或更高档位 类目分析工具利用庞大的聚合数据,支持对品类进行级联向下钻取分析。您可以借助该功能快速了解各小类目的竞争热度情况及其生命周期阶段,发现潜在高回报的蓝海类目。 ### 核心功能 | 功能 | 说明 | |------|------| | **全平台总览** | KPI 仪表盘展示总商品数、四级类目数、备货均价、Leadtime 均价、有货率等指标 | | **一级类目概览表** | 展示每个一级类目的商品数、均价、有货率、健康评分等 | | **四级类目分析** | 点击一级类目可钻取至该类目下所有四级类目的竞争数据 | | **类目详情** | 点击四级类目查看多维度深度分析:价格带分布、品牌市占率、HHI 指数、卖家竞争度等 | | **类目排行榜** | 按健康评分、商品数、均价、有货率、HHI 指数排序,快速发现优质类目 | | **数据快照** | 显示数据来源快照编号和日期 | ### 关键数据指标 | 指标 | 含义 | |------|------| | **备货 (FBT)** | Fulfilment by Takealot,入仓备货型商品的数据 | | **Leadtime** | 非入仓的交期型商品数据,卖家自行发货 | | **健康评分** | 综合评估类目机会的分数(≥60 优秀 / 40~59 一般 / <40 较差) | | **HHI 指数** | 赫芬达尔指数,衡量市场集中度(<1000 低集中度 / 1000~2500 中集中度 / >2500 高垄断) | | **竞争等级** | 根据平均 Offer 数评定的竞争程度(独占 / 低 / 中 / 高 / 激烈) | > 💡 **选品参考**:您可以重点关注健康评分 ≥ 60,且 HHI 指数 < 1000 的类目子项——这通常意味着该市场正处于良好的增长期,且尚未形成明显的马太效应垄断。 --- ## 财务分析 **位置:** 侧边栏 → 数据与策略 → 财务分析 帮助您全面掌控店铺日常的资金流向与交易成本结构,系统会将每一单涉及的放款、佣金扣除、广告费等费用进行明细拆分,尽最大可能为您呈现真实的利润结余概况。 ### 账目流水 | 功能 | 说明 | |------|------| | **账户余额概览** | 三张卡片分别展示当前余额、可用余额、冻结金额 | | **交易明细表** | 完整的交易流水记录,含日期、描述、类型、引用编号、VAT、含税金额、余额 | | **37 种交易类型** | 全部翻译为中文展示(入账、佣金、配送费、仓储费、放款、广告充值等) | | **类型筛选** | 下拉菜单按交易类型快速筛选 | | **时间范围** | 支持 30 天 / 60 天 / 90 天快捷切换 | | **支出显示模式** | 负数金额可切换为「-R」或「(R)」两种显示方式 | | **分页浏览** | 每页 50 条,支持翻页导航 | ### 成本结构 | 功能 | 说明 | |------|------| | **费用构成饼图** | 圆环图展示各类费用占比:佣金、尾程配送费、快递取件费、库存调拨费、净销售额 | | **净销售额** | 圆环中心实时显示净销售额和总销售额 | | **平均佣金率** | 基于终态订单计算的平均佣金百分比 | | **平均尾程配送费** | 每件商品的平均配送费用 | | **平均客单价** | 平均每笔订单金额 | ### 使用说明 - 系统每天首次进入会自动拉取最新数据 - 可手动点击「刷新」获取最新交易记录 - 使用交易类型下拉菜单快速定位特定类型的交易(如只看佣金扣费) - 切换到「成本结构」标签页可直观了解各项费用占比 # ===== /docs/features/overview ===== # 辉光ERP:专注提升运营效率的专业卖家工具 辉光ERP 是一款专为 Takealot 卖家设计的专业 ERP 系统。我们基于卖家的实际运营需求,提供了一站式的自动化解决方案。通过辉光ERP,您可以轻松实现多店铺账号安全隔离、防跟卖监控及自动竞价、极速批量发货等功能。自动化的业务流程将帮助您大幅节省操作时间,更专注地提升业务销量。 --- ## 核心功能详解 ### 1. 自动智能竞价:最大化保护您的利润空间 获得并保持 Buy Box(购物车)是提升销量的关键。辉光ERP 提供自动智能竞价功能。在您设定的保底利润范围内,系统会在竞争对手降价时自动跟进(自动下调一分钱),帮助您抢占购物车;当对手缺货或涨价时,系统也会立刻智能上调价格,保障您的合理利润。全自动运行,无需 24 小时人工监控。 ### 2. AI 智能辅助上架:提升审核通过效率 上架新品时,为了减少因不合规被 Takealot 官方退回的情况,辉光ERP 内置了 AI 辅助功能。它基于官方合规标准,可自动对您的产品标题、核心卖点(Bullet Points)和描述进行调优,并规避限制词汇。这不仅能为您节约撰写文案的时间,还能有效提高一次性审核通过率,加快新品上线速度。 ### 3. 多店铺统一管理:简单安全的跨店操作 如果您运营多个 Takealot 店铺,辉光ERP 可以将它们整合到同一个后台中进行统一集中管理。各店铺的订单、库存和账务流水一目了然,无需频繁切换账号登录。系统底层实现了严格的店铺数据隔离,也能有效降低因本地浏览器多开带来的账号关联与封号风险。 ### 4. 极速发货中心:一键创建 PO 与热敏面单 高效的处理流程是提升仓库每天最大发货量的关键。使用极速发货中心,您只需勾选待发货订单,即可一键将发货需求同步给 Takealot 平台并创建对应的 PO 测试(采购单),同时生成直接符合官方规范的热敏标签面单。打印贴附后即可发货,大幅降低了人工制单的错误率和时间成本。 ### 5. 平台公共商品库:直观呈现市场动态 为了协助您的选品决策,系统提供了包含 Takealot 平台大量商品数据的公共商品库。您可以通过该功能全局纵览市场的整体供需情况、同款产品的卖家数量分布以及价格梯度走势。通过客观数据进行支撑,让您的选品和备货策略更加精准可靠。 ### 6. 深度类目分析:用数据寻找新增长点 利用平台商品数据积累,辉光ERP 提供深入的类目趋势分析工具。您可以通过直观的可视化数据看板,查看当前各类目的竞争热度和市场潜力(健康评分、HHI指数等)。这项功能旨在帮助您提早发现竞争较小、利润空间更优的蓝海品类,不断优化您的店铺选品矩阵。 ### 7. 关键词排名追踪:掌握真实的流量曝光 商品搜索排名直接影响了消费者的最终购买。您只需在后台添加需要监控的核心关键词,系统即可按照一定频率自动追踪您的商品在网页买家搜索端中的实际排名顺位。当核心商品排名出现下滑时,您可以第一时间发现预警,并采取降价促销或增加广告等应对策略挽回流量。 ### 8. 官方仓容上限监控:合理规划仓库额度 充分且合理地利用官方提供的分仓仓储额度(Storage Limit)至关重要。系统面板直观展示了 JHB/CPT/DBN 不同仓库当前的可用库容上限以及已占用的进度百分比。在可用仓容吃紧导致高销产品无法正常建仓补货时,该功能将辅助您及时盘点清理低回报滞销商品,彻底激活和提高整体的仓储利用率。 ### 9. 经营数据报表:直观了解销售与利润 为了减少您手动下载整理财务数据的工作量,系统内置了专业的财务及业务报表功能。从每日/每月的核心销售额、毛利润率等宏观数据,到动销率与退货率等细微指标,均支持通过直观交互图表呈现和跟踪趋势。所有报表均提供一键获取和 CSV 导出功能,方便您的会计核算和团队阶段复盘。 ### 10. 专属浏览器插件:极大地简化商品采集流程 为方便实时跟卖和竞品新品监控,我们为您特别研发了配套的浏览器插件。当您在浏览器直接访问和浏览 Takealot 前台目标商品页时,只需唤出一键点击,即可将该商品的核心字段信息、图片等直接提取并安全同步回您的 ERP 账户商品库中。该机制能够极大地缩短人为搬运数据的时间,帮您快人一步完成上架。 # ===== /docs/features/store-and-products ===== # 店铺与商品 辉光ERP 为您提供从商品信息管理、快速上架、搜索排名追踪到自动竞价的全链路工具,帮助您在 Takealot 平台高效运营。 --- ## 商品管理 **位置:** 侧边栏 → 店铺与商品 → 商品管理 管理您在 Takealot 上架的所有商品信息。 ### 核心功能 | 功能 | 说明 | |------|------| | **商品列表** | 展示当前店铺所有已上架商品的图片、标题、SKU、价格、状态等信息 | | **商品搜索** | 按关键词快速搜索定位特定商品 | | **状态筛选** | 按销售状态(在售、下架、停用等)过滤商品 | | **翻页浏览** | 支持分页浏览大量商品数据 | | **商品详情** | 点击商品可查看详细信息,包括仓库库容、价格设置等 | | **同步数据** | 一键同步 Takealot 平台上的最新商品数据 | ### 使用说明 - **同步商品**:点击「同步商品」按钮,系统将从 Takealot 平台拉取最新数据。同步期间会显示进度条,完成后列表自动刷新。 - **查看详情**:点击任意商品行,可打开侧边详情面板查看完整信息及仓库库容。 - **修改售价**:在商品详情中可调整售价和基准售价。 > ⚠️ **重要提醒**:已加入自动竞价的商品,请务必通过系统内的商品管理来修改价格,不要直接在 Takealot 后台修改,否则可能导致价格异常。 --- ## 跟卖上架 **位置:** 侧边栏 → 店铺与商品 → 跟卖上架 借助浏览器插件采集各类商品的核心信息,您可以实现在系统内快速跟进上架。相对传统方式而言,这是您批量上架测试款商品并跟踪监控热门同类竞品的有效方式。 ### 核心功能 | 功能 | 说明 | |------|------| | **预处理** | 查看通过浏览器插件采集的商品列表,进行同步和上架操作 | | **上架记录** | 查看历史上架批次详情,跟踪每次上架的结果 | ### 操作流程 1. 在 Takealot 前台页面使用浏览器插件 **一键采集** 目标商品 2. 回到本系统,在「预处理」标签页查看采集到的商品 3. 确认信息无误后,一键以最低价上架 4. 上架完成后,在「上架记录」中查看结果 --- ## 上架新品(AI 智能上架) **位置:** 侧边栏 → 店铺与商品 → 上架新品 在上架新品时进行商品信息的初审填写,我们的系统可通过内置的 AI 模块自动帮您适配 Takealot 繁杂的审核规范。AI 功能旨在根据常见合规退回标准,预先排查和优化您产品的标题及主要描述内容,**帮助您有效提升新品的审核一次性通过率**。 ### 核心功能 | 功能 | 说明 | |------|------| | **商品信息表单** | 左侧区域,填写商品的标题、描述、价格、品牌等详细信息 | | **AI 智能优化** | 系统自动规避违规词汇,优化 Listing 内容 | | **提交审核** | 系统自动匹配合适的上架模板,提交至 Takealot 审核 | | **提交记录** | 右侧区域,实时展示已提交商品的审核状态(排队中/审核中/已通过/被拒绝) | ### 使用说明 1. 在左侧表单中依次填写商品完整信息 2. 提交后系统自动为您匹配模板并上传 3. 在右侧「提交记录」中跟踪审核进度 4. 提交成功后右侧记录卡片自动刷新 --- ## 搜索排名查询 **位置:** 侧边栏 → 店铺与商品 → 搜索排名 绝大部分的访客订单都来自搜索结果的第一页,商品列表的展现排名对自然动销率有着决定性影响。搜索排名查询功能可以协助您跟踪并掌握主打商品在预设搜索词下的真实展现位置,便于针对性地做出调整。 ### 核心功能 | 功能 | 说明 | |------|------| | **关键词搜索** | 类似 Google 的搜索体验,输入关键词即可查看排名结果 | | **我的商品排名** | 📌 图钉标记高亮您的商品在搜索结果中的位置 | | **完整搜索结果** | 展示搜索前 180 名的完整商品列表,含图片、标题、评分、品牌、售价、库存状态 | | **评分详情** | 鼠标悬停评分可查看 1-5 星的评价分布详情 | ### 使用说明 - 在搜索框中输入目标关键词并回车或点击「查询」 - 系统会自动扫描前 **180 条** 搜索结果 - 您的商品会以 📌 标记在概览区域置顶展示及表格中高亮 - 未进入前 180 名的商品会显示「180 名外」 --- ## 自动竞价(智能调价) **位置:** 侧边栏 → 店铺与商品 → 自动竞价 获得 Buy Box 是保证订单转化的关键环节。基于您的规则配置,自动调价系统会定期监测竞争对手的售价动态,并在您的保底利润安全要求内自动调整您的本品售价,为您主动争取更有优势的流量配额。 ### 核心功能 | 功能 | 说明 | |------|------| | **竞价管理** | 创建、编辑和管理自动竞价规则 | | **调价历史** | 查看系统历次自动调价的记录和详情 | | **保底利润** | 设定基准价、上限价、下限价,确保利润安全底线 | | **智能策略** | 对手降价自动跟进,对手缺货自动提价,绝不白白牺牲利润 | ### 使用说明 - 首次进入时会弹出风险提示,请仔细阅读 - 为商品设置自动竞价规则:至少需要设定 **基准价、上限价、下限价** - 系统会后台自动比较竞争对手售价,并在设定范围内自动调整您的售价 - 全程自动化,无需手动盯盘 > ⚠️ **重要提醒**:已加入竞价的商品,调价请在本系统商品管理中操作,不要直接在 Takealot 后台修改,否则可能导致价格异常。 # ===== /docs/features/tools-and-settings ===== # 工具与设置 辉光ERP 提供完善的用户管理、店铺管理和订阅管理功能,确保您拥有安全可控的使用体验。 --- ## 用户设置 **位置:** 侧边栏 → 工具与设置 → 用户设置 管理您的个人信息、安全设置和订阅状态。 ### 个人设置 | 功能 | 说明 | |------|------| | **账号信息** | 查看绑定手机号、邮箱、注册日期 | | **修改密码** | 输入原密码、新密码和确认密码完成修改,支持密码可见/隐藏切换 | | **订阅状态** | 查看订阅到期日期及剩余天数(颜色标识:🟢 绿色充足 / 🟡 黄色即将到期 / 🔴 红色紧急) | | **兑换码** | 输入兑换码为账号充值订阅时长 | | **监控商品额度** | 查看已使用/总额度,带进度条可视化 | | **AI 上架额度** | 查看 AI 上架功能的额度使用情况 | ### 设备管理 辉光ERP 支持全面的多设备会话控制,保障您的账号安全。 | 功能 | 说明 | |------|------| | **已登录设备列表** | 查看所有已登录的设备,含设备类型(电脑/手机)、IP 地址(脱敏)、登录地点、最后活跃时间 | | **当前设备标识** | 当前使用的设备会用 ✅ 标记 | | **清除其他设备** | 一键清除所有其他设备的登录状态(需二次确认) | > 💡 如发现可疑设备登录记录,建议立即使用「清除其他设备」功能并修改密码。 --- ## 店铺管理 **位置:** 侧边栏 → 工具与设置 → 店铺管理 管理绑定的 Takealot 卖家店铺。辉光ERP 原生支持多店铺架构,让您能够在一个后台进行相关的店铺配置工作。 ### 核心功能 | 功能 | 说明 | |------|------| | **添加店铺** | 输入 Seller ID、店铺名称和 API Key 绑定新店铺 | | **验证店铺** | 点击验证按钮打开 Takealot 卖家页面确认店铺信息 | | **Webhook URL** | 为每个店铺生成唯一的 Webhook 接收地址,支持一键复制 | | **店铺切换** | 点击切换按钮在多个店铺之间快速切换 | | **店铺个性化** | 为店铺设置别名和 Emoji 图标,方便区分 | | **API Key 更新** | 支持更新店铺的 API Key 而不影响其他数据 | | **移除店铺** | 需通过弹窗确认后方可移除(有频率限制保护) | ### 添加店铺流程 1. 点击「添加店铺」展开表单 2. 依次填写 **Seller ID**(数字)、**店铺名称**(URL 标识符)、**API Key** 3. 可通过「验证店铺」按钮确认信息正确性 4. 提交后系统会自动验证 API Key 有效性并 **加密存储**(AES-256-GCM) 5. 添加完成后需要去 Takealot 后台配置 Webhook URL(页面会展示并支持一键复制) > 🔐 **安全承诺**:所有 API Key 均使用 AES-256-GCM 加密算法加密存储,即使数据库泄露也无法直接读取原文。 --- ## 订阅管理 **位置:** 侧边栏 → 工具与设置 → 订阅管理 管理您的辉光ERP 订阅方案和付费周期。 ### 订阅方案 | 版本 | 适用人群 | 店铺额度 | 监控商品 | AI 上架 | |------|----------|----------|----------|---------|| | **标准版** | 个人卖家 | 1 个 | 50 个 | 20 个 | | **进阶版** | 成长卖家 | 3 个 | 200 个 | 100 个 | | **专业版** | 专业团队 | 10 个 | 无限制 | 500 个 | ### 付费周期 每个版本均支持三种付费周期(人民币 CNY 计价): - **月付**:灵活按月购买 - **季付**:3 个月一付,享受约 7% 优惠 - **年付**:12 个月一付,享受最大优惠(最高省 14%) ### 其他功能 | 功能 | 说明 | |------|------| | **版本对比** | 清晰展示各版本功能差异和额度对比 | | **兑换码** | 使用兑换码直接激活或延长订阅 | | **兑换历史** | 查看所有兑换码的使用记录 | | **在线支付** | 支持扫码支付完成订阅购买 | # ===== /docs/features/trade-and-logistics ===== # 交易与物流 辉光ERP 覆盖了从接单、发货、库存监控到采购成本核算的完整交易与物流链路,帮助您高效处理每一笔订单。 --- ## 订单管理 **位置:** 侧边栏 → 交易与物流 → 订单管理 全面查看和管理您所有的 Takealot 订单,支持实时同步和多维度筛选。 ### 核心功能 | 功能 | 说明 | |------|------| | **订单列表** | 以时间线方式展示所有订单,简洁直观 | | **状态筛选** | 按订单状态(待处理、已发货、已完成、已退货、已取消等)快速筛选 | | **日期范围** | 自定义日期区间查看特定时段的订单 | | **无限滚动** | 下滑自动加载更多订单,无需翻页 | | **订单详情** | 展开单个订单查看商品明细、配送信息等 | | **订单统计** | 顶部统计栏展示总订单数、总销售额、退货率、取消数 | | **同步订单** | 一键同步 Takealot 平台上的最新订单数据 | ### 使用说明 - 使用顶部状态标签快速切换不同状态的订单 - 使用日期选择器缩小查看范围 - 点击订单行展开查看完整详情 - 点击「同步订单」拉取最新数据,同步进度会实时显示 --- ## 发货中心 **位置:** 侧边栏 → 交易与物流 → 发货中心 发货中心通过直观的操作流程管理从接单到发货的环节,支持一键创建 PO 与生成满足官方规范发货面单,从而帮助降低人工制作过程中的错误,提升出库处理效率。 ### 核心功能 | 功能 | 说明 | |------|------| | **待发货** | 展示所有待处理的发货订单 | | **草稿采购单** | 从待发货订单创建的采购单(PO)草稿 | | **已确认采购单** | 已确认提交的正式采购单 | | **已发货** | 已完成发货标记的订单 | ### 发货流程(四步走) 1. **查看待发货**:在「待发货」标签页中勾选需要发货的订单 2. **创建草稿 PO**:选择仓库后一键将选中订单创建为采购单草稿 3. **确认 PO**:审核无误后将草稿确认为正式采购单 4. **标记发货**:发出货物后在系统中标记为「已发货」 ### 附加功能 - 📋 **下载发货单**(Shipping Note) - 🏷️ **下载发货标签**(Label) - 🏠 **选择发货仓库**(JHB 约翰内斯堡 / CPT 开普敦 / DBN 德班) - 🕐 **时区切换**:可在南非标准时间(SAST)和中国时间(CST)之间切换显示 --- ## 库存管理 **位置:** 侧边栏 → 交易与物流 → 库存管理 有效管理官方仓储额度(Storage Limit)对卖家至关重要。库存管理功能可协助您直观查看商品在各仓库的具体库存分布及其剩余补货上限,辅助您更为合理地安排库存策略。 ### 核心功能 | 功能 | 说明 | |------|------| | **库存列表** | 展示每个商品在不同仓库的当前库存数量和补货上限 | | **仓库覆盖** | 支持查看 JHB(约翰内斯堡)、CPT(开普敦)、DBN(德班)三大仓库的数据 | | **筛选分页** | 支持筛选和分页浏览库存信息 | | **同步库存** | 一键从平台同步最新的仓库库容数据 | ### 使用说明 - 库存数据展示的是系统内已同步的信息 - 点击「同步库存」可以逐批从 Takealot 各仓库拉取最新的库容上限数据 - 同步期间会显示批次进度(如:批次 3/10 · 已更新 60 商品) - 同步完成后列表自动刷新 > 💡 **库存运营**:在总仓容吃紧的情况下,您可以通过库存管理面板快速圈定部分周转慢、低利润的滞销品并实施清货,确保主力爆款能分配到充足的仓储额度及补货机会。 --- ## 采购中心 **位置:** 侧边栏 → 交易与物流 → 采购中心 管理已产生销售但尚未录入采购信息的商品,帮助您完善成本核算,让利润数据真实可靠。 ### 核心功能 | 功能 | 说明 | |------|------| | **待录入列表** | 展示所有出过单但未录入采购成本的商品 | | **统计摘要** | 显示未录入商品数量、累计订单量、已录入商品数 | | **录入采购信息** | 通过浮动卡片式界面逐个录入商品的采购成本 | | **运费计算** | 内置运费费率自动计算运费成本 | ### 使用说明 1. 进入页面后查看待录入的商品列表 2. 点击「📋 录入采购信息」按钮打开录入浮层 3. 在浮层中可以看到三栏布局:左侧已录入商品、中间当前录入表单、右侧未录入商品 4. 逐个填写采购成本后保存 5. 全部录入完成后页面会显示「🎉 所有商品都已录入采购信息」 # ===== /docs/getting-started ===== # 快速开始 欢迎使用 **辉光ERP** — 南非 Takealot 跨境卖家一站式 ERP 系统。 辉光ERP 支持多店铺并行管理,提供商品上架、订单处理、智能发货、库存监控及业务数据分析功能。以下指南将协助您快速完成初始配置。 --- ## 第一步:注册账号 1. 访问 [辉光ERP 注册页面](https://app.hg-erp.com/register) 2. 输入手机号,获取短信验证码 3. 设置密码,完成注册 > 💡 账号注册完全免费。注册后可订阅相应的付费方案,解锁全部功能。 --- ## 第二步:绑定 Takealot 店铺 注册完成后,进入 **工具与设置 → 店铺管理** 页面: 1. 点击 **「添加店铺」** 展开表单 2. 依次填写: - **Seller ID**(数字格式,在 Takealot Seller Portal 的 Settings 页面可找到) - **店铺名称**(您的 Takealot 卖家 URL 标识符) - **API Key**(在 Takealot Seller Portal → Settings → API Management 中生成) 3. 点击提交,系统自动验证 API Key 有效性并加密存储 4. 绑定成功后,系统会为店铺生成唯一的 **Webhook URL**,请复制到 Takealot 后台配置 > 🔐 **安全保障**:所有 API Key 均使用 AES-256-GCM 加密算法加密存储,即使数据库泄露也无法直接读取原文。 --- ## 第三步:同步数据 绑定店铺后,系统会自动开始同步您的核心数据: | 数据类型 | 同步方式 | 说明 | |----------|----------|------| | **商品数据** | 手动触发 | 进入「商品管理」点击「同步商品」,首次同步后自动更新 | | **订单数据** | 自动/手动 | 默认每 5 分钟自动同步,也可手动触发即时同步 | | **库存数据** | 手动触发 | 进入「库存管理」点击「同步库存」,按仓库逐批拉取 | --- ## 第四步:探索核心功能 同步数据完成后,您可以开始使用以下核心功能: ### 🏪 店铺与商品 | 功能 | 说明 | |------|------| | 商品管理 | 浏览、搜索、筛选所有已上架商品,查看详情及修改售价 | | 跟卖上架 | 借助浏览器插件提取商品信息,快速在 ERP 内完成同步与上架流程 | | 上架新品 | AI 辅助校对优化文字内容,降低触发违规限制的概率 | | 搜索排名 | 添加核心关注关键词,监控您的商品在网页搜索端的实际自然排位 | | 自动竞价 | 设定保底利润和调价范围,系统会通过自动监控来帮您合理抢占 Buy Box | ### 📦 交易与物流 | 功能 | 说明 | |------|------| | 订单管理 | 时间线展示所有订单,支持状态筛选和日期范围 | | 发货中心 | 四步完成发货:待发货 → 草稿 PO → 确认 PO → 已发货 | | 库存管理 | 查看 JHB/CPT/DBN 三大仓库库存和补货上限 | | 采购中心 | 录入采购成本,内置运费计算,精确核算利润 | ### 📈 数据与策略 | 功能 | 说明 | |------|------| | 平台商品 | 提供已结构化的平台参考商品数据,四级联动筛选 🔒 | | 数据报表 | 后台生成各类经营指标分析,支持直接下载 CSV 表格 | | 类目分析 | 基于底层海量数据的三级钻取展示,辅助观察品类热度 🔒 | | 财务分析 | 自动整理并翻译细化账务流水,图形化展示利润和成本组成 | > 🔒 标记表示需要进阶版或更高版本订阅 --- ## 主控台(首页仪表盘) 登录后默认进入主控台,为您提供全局业务数据一览: - **业务指标概览**:店铺余额、业绩等核心指标卡片 - **订单趋势图**:可视化展示近期订单量走势 - **销售热力图**:直观呈现不同时段的销售热度 - **商品树图**:树状图展示商品销售分布 - **最新通知**:系统通知和重要提醒 支持 **总览模式**(汇总所有店铺数据)、**全屏模式**(大屏监控)和 **自动刷新**(每 30 秒)。 --- ## 下一步 - 📖 了解 [功能概览](/docs/features/overview) — 10 大核心功能详解 - 🏪 查看 [店铺与商品管理](/docs/features/store-and-products) — 从上架到竞价 - 📦 查看 [交易与物流](/docs/features/trade-and-logistics) — 从订单到发货 - 📈 查看 [数据与策略](/docs/features/data-and-strategy) — 选品与分析 - ⚙️ 查看 [工具与设置](/docs/features/tools-and-settings) — 账号与店铺管理 - ❓ 查看 [常见问题](/docs/faq) — 您可能关心的问题